1. Who We Are
Vylorix ("we," "us," "our") is a Canadian educational platform operating at https://vylorix.org, providing digital skills courses and learning resources for seniors and retirees. Our registered office address is 81 Beach Rd, Hamilton, ON L8L 3Z8, Canada. You can contact our Privacy Officer at [email protected] or by phone at +1 604-435-4132.
2. Legal Framework
This Privacy Policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, and applicable provincial privacy legislation. We handle all personal data in accordance with the 10 fair information principles outlined in PIPEDA: accountability, identifying purposes, consent, limiting collection, limiting use/disclosure/retention, accuracy, safeguards, openness, individual access, and challenging compliance.
3. Information We Collect
Information you provide directly:
- Contact form submissions: your name, email address, phone number (optional), and message content
- Email correspondence you initiate with us
Information collected automatically:
- Basic web server logs: IP address, browser type, pages visited, and access times — retained for security purposes for up to 90 days
- Cookie preferences (stored in your browser's localStorage — see our Cookie Policy)
- Analytics data (only if you have consented to optional cookies): aggregated, anonymised page view statistics
We do not collect sensitive personal information such as financial data, health information, or government identification numbers.
4. How We Use Your Information
We use your information solely to:
- Respond to your enquiries and messages
- Provide and improve our educational content
- Maintain the security and functionality of our website
- Comply with legal obligations
We do not use your information for automated decision-making, profiling, or targeted advertising. We do not sell or rent your personal information to any third party.
5. Consent
By submitting our contact form, you consent to our processing your information for the purpose of responding to your enquiry. For optional analytics cookies, we obtain your explicit consent through our cookie banner before any tracking occurs. You may withdraw consent at any time by contacting us or clearing your browser's local storage.
6. Data Sharing
We do not share your personal information with third parties except:
- Our website hosting provider (for the purpose of operating this website), who is bound by a data processing agreement
- When required by Canadian law or valid legal process
7. Data Retention
Contact form submissions and related correspondence are retained for a maximum of 24 months, after which they are securely deleted. Server logs are retained for 90 days. You may request earlier deletion of your data at any time.
8. Your Rights
Under PIPEDA, you have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca if you believe we have not handled your information appropriately
To exercise any of these rights, contact us at [email protected] or +1 604-435-4132.
9. Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. Our website is served over HTTPS. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. Links to Other Websites
Our website may contain links to external websites (such as government resources or reputable learning tools). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after changes constitutes acceptance of the revised policy.
12. Contact Our Privacy Officer
For any privacy-related questions or to exercise your rights:
Vylorix Privacy Officer
81 Beach Rd, Hamilton, ON L8L 3Z8, Canada
Email: [email protected]
Phone: +1 604-435-4132